Mozambique eVisa Rejected: Common Reasons and How to Prevent Them in 2026

A Mozambique eVisa is rejected most often due to poor photo quality, name mismatches with the passport, insufficient passport validity, incomplete application fields, payment errors, or missing supporting documents. The portal at evisa.gov.mz, operated by Serviço Nacional de Migração / VFS Global Group, requires a passport valid for at least six months beyond entry. The application fee is non-refundable even if the outcome is a refusal.

Last updated: August 2026. This site is an independent information resource and is not affiliated with the Government of Mozambique. Always verify current requirements on the external portal at evisa.gov.mz.

Why Mozambique eVisa Applications Are Rejected – Overview & Passport Validity

Poor photo quality, name mismatches, and expired passports are the top three reasons U.S. applicants receive a Mozambique eVisa rejection. Most Mozambique eVisa denials stem from preventable errors that trigger automated rejection before human review.

Your passport must be valid for at least six months beyond entry – confirmed by evisa.gov.mz. Passports expiring within six months of entry lead to automatic denial and no refund. An advisory from mozambique-evisa.com recommends at least two blank pages. Standard Mozambique eVisa processing takes approximately 5 business days after submission and payment.

The Electronic Travel Authorization (ETA) was introduced in 2025 for stays up to 30 days, with a fee of MZN 650. Eligible travelers should apply at least 48 hours before departure. The Mozambique Entry Registration system remains temporarily halted due to technical difficulties as of 2025. An approved Mozambique eVisa cannot be amended for date changes – you must submit a new application. The eVisa is linked digitally to the passport used during application.

Mozambique eVisa Photo Specification Errors – A Leading Cause of Rejection

A Mozambique eVisa photo must be 35×45 mm, JPEG format, white background, and no older than six months – non-compliance causes automatic rejection. The portal accepts only JPEG format; files in PNG or PDF are rejected during upload.

Photo Requirements at a Glance

How to Retake and Upload a Correct Photo

1. Use a plain white wall as backdrop; ensure even lighting with no shadows on the face.
2. Crop the image to exactly 35×45 mm at high resolution and save as JPEG.
3. Upload via the Mozambique eVisa portal at evisa.gov.mz, verifying the file meets the size limit specified during the upload step.

Mozambique eVisa Name Mismatch – The Most Common Automated Rejection

The applicant’s name on the Mozambique eVisa form must match the passport exactly, letter for letter, including diacritics and middle names. The eVisa system automatically compares your form entry to the passport’s bio-data page – any difference triggers rejection.

Name Match Checklist

1. Copy your name exactly as printed on the passport bio-data page.
2. Include all diacritics: Pérez is not Perez; Maria José da Silva does not match Maria Jose Da Silva.
3. Enter full middle names, never initials.
4. Verify the order of given names and surnames matches the passport.
5. Dual nationals must use the passport they will travel with – the Mozambique eVisa is linked digitally to the passport used during application.

Dual Nationality Pitfall

Dual nationals who submit the Mozambique eVisa form using a different passport than the one they will present at the border face immediate denial. Use the passport you intend to travel with for the entire application process.

Incomplete Mozambique eVisa Application Fields and Payment Issues

Missing required fields, incorrect contact details, or a failed payment will reject the Mozambique eVisa application, and the fee is non-refundable. The portal requires all mandatory fields completed before submission – incomplete contact details or a missing passport number trigger rejection before human review. A declined payment card results in non-processing of the entire application.

Non-Refundable Fee Policy

The Mozambique eVisa application fee is non-refundable even if your application is rejected. The fee covers processing work performed by Serviço Nacional de Migração / VFS Global Group regardless of outcome. You must pay a new fee with each fresh submission after an automatic rejection.

Mozambique eVisa Insufficient Supporting Documents – Missing or Invalid Proof

A round-trip flight itinerary, hotel booking for the full stay, and proof of financial means are required documents for Mozambique eVisa approval. Missing or invalid supporting documents cause Mozambique eVisa application denials before human review.

• Return or onward flight ticket – include exact dates, flight numbers, and confirmed bookings for both arrival and departure.
• Proof of accommodation – a hotel reservation covering every night of your stay; partial bookings or unconfirmed addresses count as missing documents.
• Bank statements – must show adequate means of subsistence; insufficient funds cause automatic refusal.
• Business visa invitation letter – must contain specific details; unconvincing or generic letters result in denial.
• Unclear scans or outdated documents – low-resolution scans and expired documents are flagged and rejected.

Mozambique eVisa Portal Technical Problems – Upload Failures and Fixes

The Mozambique eVisa portal only accepts JPEG files, and browser compatibility issues can cause uploads to fail silently. Each file must meet the size limit specified during the upload step; oversized files fail without warning.

Technical Upload Failures

• Convert all images to JPEG format before uploading – the portal rejects PNG, JPG, and PDF files.
• Check that each file is under the portal’s size limit; compress or resize if necessary.
• If uploads fail, switch to Chrome, Firefox, or Edge.

Mozambique eVisa Eligibility and Security Denials – Less Common but Serious

Prior overstay, deportation, or criminal records can result in Mozambique visa denial, and some nationalities cannot apply via the Mozambique eVisa portal. Security-related Mozambique eVisa denials are less frequent but typically irreversible.

Immigration History & Security Flags

• Overstaying a previous Mozambique visa or permit can flag your application for denial.
• Prior deportation from Mozambique or other countries may trigger security screening.
• Undeclared criminal records or misrepresentation on the application form lead to automatic refusal.

Nationalities Not Eligible for eVisa

Citizens of Pakistan, Bangladesh, Ethiopia, Nigeria, Nepal, and Somalia are not eligible to use the Mozambique eVisa portal. Applicants from these countries must apply via a Mozambique embassy or consulate. Visa-exempt nationals and ETA-eligible travelers may also apply for a Mozambique eVisa if their stay exceeds the permitted duration or requires a visa category other than Tourist or Business.

What To Do After a Mozambique eVisa Rejection

After preliminary rejection for missing documents, applicants have exactly five calendar days to upload corrections – missing the deadline means automatic denial. The Mozambique eVisa correction window applies only to preliminary rejections, not final refusals.

The Preliminary Rejection and 5-Day Correction Process

A preliminary rejection email specifies exactly which documents need correction. You have 5 calendar days from the date of that email to upload corrected files. A successful upload within this window allows the Mozambique eVisa application to continue processing. Failure to meet the deadline results in automatic rejection, and the non-refundable fee is forfeited.

1. Review the preliminary rejection email to identify which documents are missing or incorrect.
2. Prepare corrected files in JPEG format and within the specified size limit.
3. Upload them via the Mozambique eVisa portal within the 5-calendar-day deadline.

Re-Application Process

Mozambique eVisa denials that become final require a fresh application through the portal at evisa.gov.mz. All required documents must be complete, correct, and uploaded at the time of submission. The non-refundable application fee applies again with each new submission.

Appeal Process

There is no formal appeal process for a Mozambique eVisa denial. Re-applying with a corrected and complete application is the only path forward.

Disapproval Letter Language

In a final disapproval letter, the Mozambique eVisa rejection reason is written in Portuguese, while the remaining content is in English. A preliminary visa document may be issued at the airport upon arrival for certain cases – verify current requirements on the external portal before traveling.

Before You Apply – Mozambique eVisa Prevention Checklist for 2026

U.S. applicants should verify passport validity, photo compliance, name accuracy, all supporting documents, and payment details before submitting – the Mozambique eVisa fee is non-refundable. Use this checklist to prevent common rejection triggers:

1. Confirm your passport is valid for at least six months beyond entry and has two blank pages.
2. Verify your photo is 35×45 mm, JPEG format, white background, no older than six months.
3. Copy your name exactly as printed on the passport bio-data page, including diacritics and middle names.
4. Upload a confirmed round-trip flight itinerary with exact dates and flight numbers.
5. Provide a hotel reservation covering every night of your stay.
6. Ensure bank statements show adequate means of subsistence.
7. Convert all files to JPEG format and check size limits before uploading.
8. Use Chrome, Firefox, or Edge for the Mozambique eVisa portal.
9. Verify all payment details before final submission – the fee is non-refundable.

FAQ: Mozambique eVisa Rejection