If you paid a fake Mozambique eVisa website, your only recovery path is a chargeback with your bank under U.S. FCBA rules within 60 days. The evisa.gov.mz portal will not refund you.
To submit a Mozambique eVisa refund request for fraudulent charges, contact your bank or credit card issuer immediately to initiate a chargeback. Gather your transaction ID, payment receipt, and screenshots of the scam website. File a dispute within 60 days under the U.S. Fair Credit Billing Act (FCBA).
Last reviewed: August 2026. This is an independent informational website, not affiliated with the Mozambique government or VFS Global. Content is based on publicly available sources.
Why Mozambique eVisa Fees Are Non-Refundable
Mozambique eVisa processing fees are non-refundable. The fee is non-refundable even after rejection, withdrawal, or cancellation. As stated on the evisa.gov.mz portal, all processing fees are non-refundable regardless of the application outcome.
| Refund Scenario | Eligible? | Notes |
|---|---|---|
| Application rejected | No | Non-refundable processing fee |
| Application withdrawn or cancelled | No | Not entitled to refund |
| Mistaken or unused visa | No | Not refunded |
| Scam charge from fake site | No | Portal does not refund; file chargeback with bank |
| Duplicate payment (gateway error) | Yes | Erroneous duplicate charges only |
When a Refund Is Possible
A Mozambique eVisa refund is possible only for erroneous duplicate payments caused by payment gateway errors. Third-party visa agencies may refund their own service fee under separate policy, but the government processing fee remains non-refundable.
How to Identify Fake Mozambique eVisa Websites
Only evisa.gov.mz (operated by VFS Global Group, copyright 2026) is legitimate; any .org, .co, or .net domain is a cloned portal.
- Verify the URL: the genuine Mozambique eVisa portal address is evisa.gov.mz; fake domains mimic the name but never use the .gov.mz extension.
- Check SSL and WHOIS: run a WHOIS lookup.
- Inspect payment methods: the Mozambique eVisa portal accepts credit and debit cards; demands for PayPal, Western Union, or cryptocurrency signal a spoof site.
- Look for a reference number: legitimate applications generate a tracking ID verifiable at mnzonline.vfsevisa.com/moz/en/track-status.
| Domain Type | Example | Risk Level |
|---|---|---|
| Government portal | evisa.gov.mz | Safe |
| Commercial third-party | mozambique-evisa.com | Extra fees, not a scam |
| Fraudulent clone | .org, .co, .net variants | Scam |
Common Red Flags of eVisa Scams
- Urgency tactics: messages claiming “Your Mozambique eVisa expires in 24 hours!” are phishing attempts.
- Spoof emails: fake confirmations arrive from generic addresses, not from the VFS Global system.
- Missing contact details: fraudulent sites lack verifiable phone numbers or embassy references.
How to Request a Refund for Fraudulent Charges
Call your card issuer’s fraud department the moment you spot the fraudulent charge. Under the U.S. Fair Credit Billing Act (FCBA), you have 60 days from the billing statement date to dispute an unauthorized transaction. The portal at evisa.gov.mz does not handle scam refunds; your bank is the only recovery path.
- Contact your bank or credit card issuer’s fraud department immediately.
- Report the charge as an unauthorized transaction tied to a fake Mozambique eVisa website.
- Submit your evidence package through the issuer’s dispute portal or by mail.
- Reference the FCBA 60-day dispute window.
- If denied, escalate to the CFPB at consumerfinance.gov.
- Track your case weekly with the bank’s reference number.
Sample Letter to Your Bank:
“I am disputing a charge of $[amount] from [website URL] on [date]. This website impersonated the Mozambique eVisa portal at evisa.gov.mz. I did not authorize this transaction. Under the FCBA, I am requesting a chargeback within the 60-day dispute window. Attached: screenshots, payment receipt, and bank statement.”
Example: A traveler paid $150 on mozambique-evisa.com, received no visa, and recovered the full amount via a CFPB-mediated chargeback within 14 days.
What Evidence Do You Need
- Screenshots of the fake Mozambique eVisa website with the URL visible
- Payment receipt or confirmation email containing the transaction ID
- Bank statement showing the fraudulent charge
- Any correspondence received from the scam site
How to Verify, Report, and Avoid eVisa Scams in 2026
A genuine Mozambique eVisa links digitally to your passport, contains a reference number verifiable at mnzonline.vfsevisa.com/moz/en/track-status, and arrives via email from VFS Global Group (portal copyright 2026).
| Feature | Genuine Mozambique eVisa | Fake eVisa |
|---|---|---|
| Reference number | Present, verifiable online | Missing |
| Passport link | Digitally linked | No link |
| Sender | VFS Global system | Generic email |
| Online verification | Trackable on portal | Not possible |
Where to Report a Scam
| Agency | What They Do | How to Contact |
|---|---|---|
| FTC | Logs scams for law enforcement | reportfraud.ftc.gov |
| CFPB | Mediates consumer complaints | consumerfinance.gov |
| FBI IC3 | Investigates internet crime | ic3.gov |
Mozambique eVisa Refund Request FAQ
Can I get a refund from the Mozambique eVisa portal for a scam?
No. The evisa.gov.mz portal does not refund scam charges. Since Mozambique eVisa fees are non-refundable, you must initiate a chargeback with your bank.
How long does a Mozambique eVisa chargeback take?
A chargeback for a fraudulent charge typically takes 10 to 15 business days. Under the FCBA, your bank has up to 90 days to confirm the dispute resolution and issue a payment reversal.
What should I do if my bank denies my refund request?
If your bank denies your Mozambique eVisa refund request, escalate to the CFPB at consumerfinance.gov.
Is mozambique-evisa.com a legitimate website?
No. It is an unofficial commercial third-party service with its own fees. The government processing fee remains non-refundable. Always use evisa.gov.mz to apply directly.
Does the Mozambique eVisa portal accept PayPal or cryptocurrency?
No. The evisa.gov.mz portal accepts credit and debit cards only. Sites requiring PayPal, wire transfer, or crypto are fake.
How can I check if my Mozambique eVisa is real?
Verify its authenticity on the tracking page at mnzonline.vfsevisa.com/moz/en/track-status using the reference number from your application.
What government agencies can help me after an eVisa scam?
Report fake Mozambique eVisa websites to the FTC at ReportFraud.ftc.gov, the CFPB at consumerfinance.gov, and the FBI IC3 at ic3.gov.
Can I cancel my Mozambique eVisa application and get a refund?
No. Cancellation, withdrawal, or rejection does not trigger a refund, as the Mozambique eVisa fee is non-refundable.
What payment methods does the Mozambique eVisa portal accept?
The evisa.gov.mz portal accepts credit and debit cards only. Sites requiring PayPal, wire transfer, or crypto are fake.
What is the success rate of chargebacks for fake eVisa websites?
Chargebacks filed under the FCBA within the 60-day window have a high success rate with proper documentation.